Refund policy

Return & Refund Policy

Return Window

You may request a return within 14 calendar days from the date you receive your order.

Eligibility for Returns

To qualify for a return, items must be:

• Unused and in the same condition in which they were received

• With original tags and packaging

• Accompanied by a receipt or proof of purchase

How to Start a Return

To initiate a return, please contact us at:
📧 korzcenter0@gmail.com

After your request is reviewed and approved, you will receive:

• A prepaid shipping label

• Instructions on how and where to send your package

❗ Returns sent without prior authorization will not be accepted.

Damaged, Defective, or Incorrect Items

Please inspect your order upon delivery. If you receive a defective, damaged, or incorrect item, contact us immediately. In such cases, you are entitled to a full refund or replacement at no additional cost, in compliance with U.S. consumer protection laws.

Non-Returnable Items

The following items cannot be returned:

• Perishable goods (e.g., food, flowers, plants)

• Custom or personalized products

• Personal care items (e.g., beauty products)

• Hazardous materials, flammable liquids, or gases

• Gift cards

• Final sale items

If you have questions about a specific product, please contact us before purchasing.

Exchanges

The fastest way to receive the item you want is to return your current item (after approval) and place a new order.

Refunds

Once your return is received and inspected, we will notify you of the approval status. If approved, a refund will be issued to your original payment method within 10 business days.

Please note:

• Processing times may vary depending on your bank or credit card company.

• If more than 14 business days have passed since your refund was approved and you have not received it, please contact us at korzcenter0@gmail.com.